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✏️ Edit a member

Who can do this: Owners and Managers.

People change jobs. You can change a member's name, role and teams at any time, without inviting them again. You need the right to manage members.

Open the member​

Go to Members in the sidebar and select the member. On their Details tab, select Edit member.

What you can change​

The page is called Edit Member: "Update individual details". A note at the top says: "The member will receive an email summarising the changes."

The Edit Member page

FieldNotes
First name and Last nameBoth are required
Email AddressGreyed out: it cannot be changed here. The member signs in with it
Role in organisationChoose Manager or Member. See Roles for what each can do
TeamsSearch to add a team, or remove one with the × on its label. Teams decide which plans the member can reach

Confirm and save​

A yellow box asks Did you inform this member? Tick "Yes, I have informed the member and obtained permission to edit their personal data." Save member stays inactive until you do.

A role change, ready to save

Select Save member. You see "Member updated successfully." and the member's page shows the new role and teams.

Good to know​

  • Teams decide which plans the member can reach, so changing them changes what the member can open.
  • A member who got a new phone needs the key again: see Distribute the Organisation Key.
  • To remove someone from the organisation altogether, see Offboard a member.